What are your delivery options?
Free deliveries on all order to the UK
We aim to despatch all our orders within 3-5 working days of order, however this may not always be possible for the following reasons:
1. Pre-orders: Products on pre-order that are not in stock at the time of ordering will be despatched according to the date/time specified on the website.
2. Credit/debit card checks: Sometimes we may need to make additional checks on your credit/debit card which might delay your order.
3. Shirt printing: Personalised items please allow an additional 3-5 working days before they are ready to be despatched. despatching may increase to 3-7 working days during Christmas or other peak times.
4. Orders with different stock availability: If you have selected multiple items with different availability dates then we will despatch your order when all items are ready.
How do I return an item?
You may return items within 30 days in its original condition with tags attached in a resaleable condition with the despatch note for an exchange or full refund of the price you paid for the item via the original method of payment.
For a combination, multi-buy or promotional purchase (buy one get one free for example), you must return any free items or vouchers back to us before we can process a refund.
Returns for personalised product will only be accepted if the personalisation is incorrect from the receipt of order or if the product is faulty.
How Do I return my item?
Please return or exchange an item by post:
1. All goods must be returned in their original condition and packaging with all tags still attached.
2. Wrap the item(s) securely in a suitable envelope or packet with your receipt
3. Don't forget to include a note of actions you would like to take i.e. refund, replacement, faulty etc.
4. Post the item(s) by recorded delivery* to the following address:
Sycamore Industrial Estate,
*For your protection we recommend that you send all returns via a traceable delivery service as we do not accept responsibility for any goods not received.
Please allow up to 30 working days for this to be processed.
What is your refund policy?
Refunds will be issued to the original payment method. If you used a gift card to pay for an order, either partially or in full, please ensure you keep the gift card, as refunds will be processed on to the original gift card in the event of a return.
Please allow up to 14 days for your refund/exchange to be processed.
Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
Do you provide International delivery?
International delivery : Prices
EIRE & EUROPE
£13.99 or FREE on orders over £150
£16.99 or FREE on orders over £150
We aim to deliver all orders within 10 working days (subject to despatch times please see above), but please allow up to 28 working days for delivery to destinations outside of the UK.
Please note: It is our policy to despatch orders in the shortest time possible, but we cannot be held responsible for any delay whilst in transit.
Our international courier requires a phone number so they can get in touch with the delivery contact regarding customs and import duty. Please ensure there is a contact number stored within your account before placing an order.